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Join the Team

Engagement Manager

Location: Home-based / Online
Employment Type: Voluntary

About the role

As our Engagement Manager, you will be accountable in ensuring the BYOU+1 Befriending Service and BYOU+ Social Groups run efficiently and effectively by supporting the BYOU+1 Coordinator and Community Outreach Volunteers.

You will also be responsible in line managing the Community Outreach Volunteers and BYOU+1 Co-Ordinator to ensure they are supported.

What you will gain

  • Being part of a friendly and diverse team.

  • Learn and be part of BYOU+ campaigning work.

  • Comprehensive induction, training, and ongoing support.

The skills you need

You do not need any previous experience, but the following will be useful:

  • Excellent communication skills.

  • Experience in organising public events.

  • Experience in service management.

  • The ability to work within BYOU+ policies and guidelines.

  • Enthusiasm for the work of BYOU+ and it’s values.

  • Ability to deal in a professional manner when communicating online.

  • Ability to think creatively when sharing content.

  • Ability to work collaboratively as part of a team and motivated to work as an individual.

Learning opportunities

There will be ongoing support and training throughout your volunteering:


  • Full welcome induction

  • Training in appropriate BYOU+ Policies

  • Safeguarding training relevant to your role

Your responsibilities

  • To directly line manage the Community Outreach Officers and BYOU+ Co-Ordinator to ensure they feel well supported.

  • Accountable for the BYOU+1 befriending service which offers community support to LGBTQ+ people across the Wigan Borough.

  • Accountable for all Community Champions and to liaise the BYOU+1 Coordinator regularly to ensure any issues are dealt with.

  • Accountable to ensuring BYOU+ Social Groups run efficiently and effectively.

  • Support the Community Outreach Officers in identifying local LGBTQ+ friendly establishments for our BYOU+ Social Groups.

  • To ensure BYOU+ is well represented at Wigan Pride and local pride events by contacting local prides and organising a place on the parades.

  • To ensure there is cover in place for the BYOU+ Social Groups and BYOU+1 Befriending Service.


  • To attend BYOU+ Social Groups on a bi-monthly basis.
    Keeping up to date with BYOU+ campaigns and events.
    Ensure all policies and procedures are followed.

About us

BYOU+ is an inclusive LGBTQ+ and allies adult community.

BYOU+ is a not for profit, volunteer lead organisation with a dedicated team of people focused on the improvement and enhancement of LGBTQ+ lives that aim to make a positive difference to the community by;


  • Promoting Positive Mental Health through our in-person LGBTQ+ monthly group meetings and with support from our Mental Health Champions.


  • Tackling Social Isolation through our befriending service, supporting people to attend public events like cinema, pride events, local events or even a coffee.

  • Campaigning for LGBTQ+ equality through our projects and campaigns feeding into the Wigan Pride festival and other charities.

Our aims


Tackling loneliness and social isolation

The role profile is an outline indicator for the general role activities and may be adjusted considering the changing needs of BYOU+. We expect the post holder to be as positive and flexible as possible in using this document.


Covid Safe
BYOU+ are proud to be a Covid safe organisation. For some of this role you will be required to work from home and connect with your team and others virtually. However, there may be occasions where you are required to attend events/meetings in-person to carry out part of your role. The health and wellbeing of our volunteers is of utmost importance to us and if you are required to attend such events, a risk assessment will be conducted beforehand and the appropriate safety measures put in place.



We are asking people to commit to attending the relevant team meetings. These meetings are usually one hour every month. 

Each person generally commits approximately 4-6 hours a month, with more commitment usually needed during Pride season.

Applicants must be over 18 years of age.

This position is subject to Enhanced Disclosure Procedures plus adult barred list check

For further information, please contact us

Written By: MN                                     

Lasted updated: 15/01/2022

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